Effective Date: [24/08/2024]
Last Updated: [24/11/2025]
Bassline London (“we”, “us”, “our”) operates an online radio station accessible via basslinelondon.com. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the UK GDPR, EU GDPR (where applicable), and the Data Protection Act 2018.
Bassline London
Country: United Kingdom
Email: info@basslinelondon.com
We are the data controller responsible for your personal data.
We collect only the data necessary to operate an online radio station and ensure the website functions properly.
Contact details provided via email
Messages sent to us (e.g., feedback, song requests)
Information provided when entering competitions or promotions (if applicable)
When you listen or interact with the station, we may collect:
Listening activity (e.g., which shows are played)
Requests, messages, or comments you submit to the station
Any data you provide when interacting with presenters
Collected automatically by our web servers and radio streaming server (Azuracast):
IP address
Browser type
Device type
Operating system
Basic streaming logs (e.g., connection time, listener count)
We do not use analytics platforms and do not profile listeners.
Our website may use essential cookies required for:
Streaming functionality
Security and website performance
Basic operational features
We do not use advertising, tracking, or analytics cookies.
We process your data only for legitimate purposes, including:
Providing access to the radio stream
Operating and maintaining our website
Responding to your enquiries
Handling song requests, messages, or feedback
Improving the reliability and quality of our broadcast
Preventing misuse, spam, or security issues
Complying with legal obligations
Under GDPR, we rely on the following legal bases:
Legitimate Interests: operating a functional online radio station, maintaining system security, and responding to audience communication.
Consent: when you voluntarily send us messages or requests.
Legal Obligation: retaining server logs as required for security or regulatory reasons.
We only share personal data when necessary to operate the service:
Azuracast (radio streaming platform) — processes basic streaming logs and listener connections.
Website hosting provider — processes technical data such as IP addresses and server logs.
We may disclose information if required to comply with:
UK or EU law
Court orders
Regulatory authorities
We do not sell or trade your personal data.
We do not intentionally transfer data internationally.
If our hosting provider stores or processes data outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
We retain personal data only as long as necessary:
Streaming logs: typically stored for a short operational window (e.g., up to 12 months)
Email enquiries: kept until resolved, or up to 12 months
Competition entries: kept until prizes are delivered
Technical logs: retained as required for security or regulatory compliance
After this, data is securely deleted or anonymised.
We use appropriate technical and organisational measures to protect your data, including:
Secure hosting
Access restrictions
Encryption (where applicable)
Firewalls
Regular system updates
Limited data collection to reduce risk
You have the following rights over your personal data:
Right to Access — request a copy of your data
Right to Rectification — correct inaccurate information
Right to Erasure — ask us to delete your data
Right to Restrict Processing
Right to Object to certain processing
Right to Data Portability
Right to Withdraw Consent at any time
Right to Lodge a Complaint with the ICO (Information Commissioner’s Office)
To exercise any rights, please contact: info@basslinelondon.com
Bassline London is not intended for children under 16, and we do not knowingly collect personal data from minors. If you believe a child has provided personal data, please contact us so we can remove it.
We may update this Privacy Policy from time to time.
When updated, the revised version will be posted on our website with a new “Effective Date.”
For questions about this Privacy Policy or how we handle your data, contact:
Bassline London
Email: info@basslinelondon.com
United Kingdom